WE SHIP WORLDWIDE

Dear customers

Welcome to the official online store of Blue Guitars.
 We are a guitar specialty shop based in Toyama, Japan.
Our store typically carries over 500 guitars and basses, carefully selected from high-quality Japanese brands, as well as used and vintage instruments.
We proudly ship worldwide and are happy to assist customers from all over the globe.
You can browse our current inventory from the link below:

Stock List.

HOW TO ORDER

Ordering is simple. Just follow the steps below:
1. Add your desired item to the cart
2. Proceed to checkout
3. Enter your name, email address, and shipping address, and select your payment method
We accept PayPal, as well as credit and debit cards
4. Complete your payment
 → You will receive an automatic confirmation email
5. Our staff will send you an order confirmation and shipping notification
6. Your instrument will be delivered to your address

PAYMENT

We accept PayPal, as well as credit and debit cards.
PayPal is a secure and convenient online payment service that allows you to complete transactions without sharing your card details directly.

  • Fast and secure checkout
  • Buyer protection included
  • Easy account setup
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For more information on PayPal is here.

SHIPPING

We ship worldwide via FedEx, one of the most reliable international carriers.

  • Shipping costs are calculated at checkout
  • All shipments include tracking and full insurance
  • Carefully packed by experienced staff

Import duties, taxes, and customs fees are the responsibility of the buyer. Please check your country’s import regulations in advance.

RETURN POLICY

All instruments are fully inspected and professionally adjusted before shipment.
If your item arrives damaged during transit, please contact us immediately.
Please do not discard the original packaging materials, as they may be required for shipping insurance claims.
If you are not satisfied with your purchase:

  • Please notify us within 24 hours of receiving the item
  • The item must be returned within 7 days
  • It must be in the same condition as when shipped
  • Return shipment must be fully insured

Once we receive and inspect the item, we will issue a refund (excluding shipping costs).
We reserve the right to refuse returns if the item shows signs of use or damage after delivery.
Return shipping costs are the responsibility of the customer.

CONTACT US

f you have any questions or would like more details about a specific instrument, please feel free to contact us.
Email us anytime — we are happy to help!
Email address : blueguitars@kaishindo-music.co.jp